Industry News
Anthropic faces legal action over billing failures and support gaps
A customer paid $118 for Claude Max subscription but remained locked on the free tier after days without support response, prompting a formal legal notice under India's Consumer Protection Act.
1 min read
Sourcer/claudecode
Anthropic is facing formal legal action from a customer in India over a billing and account provisioning failure that went unresolved for days despite multiple support requests. The customer paid $118 for a Claude Max subscription on May 11, with payment cleared and invoice confirmed, but the accoun...
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